Setting your business up for ongoing growth is one of the best things you can do as an entrepreneur. However, it’s not always easy to ensure that your company stands the test of time.
You’ll need to think carefully about the future of your organization and the ways to generate a dedicated following and attract loyal customers while devising strategies for maintaining long-term profitability and sustainability.
Setting your startup up for growth requires you to look beyond the low-hanging fruit and quick wins in your enterprise, and discover opportunities for long-term transformation instead.
Fortunately, although continuous growth can seem daunting, it’s easier to achieve than you might think.
Today, we’re going to explore some of the most important things you can do to increase your chances of positive, consistent growth.
Build a Powerful Brand
If you want to create a sustainable and scalable business, you need to start by getting to know your company and everything it has to offer.
Building a powerful brand entails more than just developing a corporation. It means creating a venture your audience can connect with on an emotional level. A brand with a rich personality and a set of positive values will inspire greater investment from your target customers.
When you’re building your brand, think about the missions and values that matter most to you.
Is it important for you to preserve the environment through eco-friendly practices? Are you committed to helping customers get the most out of their purchases with excellent customer service and support?
If you’re not sure what the defining aspects of your brand should be, start by looking at your target audience.
What matters most to them? Are they interested in sustainable practices, or are they more concerned about getting the best products for the lowest prices? Your brand should match the priorities and needs of your target customer.
Invest in Collaboration and Partnerships
When you’re breaking into the market as a new startup, one of the toughest challenges you’ll face involves convincing customers to trust your company and rely on your products or service.
As more people are becoming aware of the need to support environmentally-friendly businesses, they will not just be looking at how you operate in your startup, but whom you are partnering with as well. If your partners have a negative track record, it is probably not a good idea to be associated with them.
If you need a credibility boost, build collaborations with other brands and individuals that your customers already trust. Collaborations and partnerships will help you to gain respect and thought leadership a lot faster.
Try to establish partnerships that will give you new platforms to sell and advertise through. For instance, consider listing your new accounting software on a forum dedicated to accounting and bookkeeping professionals.
Remember to collaborate with other businesses and teams that can help you to reach your goals, too.
If you don’t have a dedicated marketing team, for example, teaming up with an agency that can provide that support for you in exchange for something valuable from your team is a good idea.
Focus on Customer Retention
A common mistake many new business owners make is assuming that they should be focusing all of their energy on attracting customers.
While it’s valuable to have a constant stream of new prospects coming into your business, you also need to ensure that you’re paying close attention to the customers you already have.
Experts find that reducing customer churn by just 5% could be enough to increase profitability by 25% to 130%.
To start investing in retention, think about what you can offer your customers to keep them close.
For instance, would it be possible to give discounts to your most loyal customers if they decide to sign up for a yearly subscription package instead of paying for the service they need on a monthly basis?
Can you reward customers that have been with you for a while with bonus items and gifts to let them know how much you appreciate their support?
You could even look into your options for loyalty programs that allow your customers to earn points for referrals and purchases, which they can trade in for items they want from you.
Many businesses are using their loyalty programs to encourage customers to go green. One such example is Madewell, an apparel company that offers a discount on new pairs of jeans for any old pair the customer turns in to be recycled.
Another example is the skincare brand Kiehl’s. Customers receive stamps for each empty container they return, and can then exchange the stamps for travel-sized products.
Flexible and Adaptive Leadership
To continue developing and growing, companies need guidance from the right leadership. Managers, entrepreneurs, supervisors, and other experts at the head of the business need to be the source of inspiration and advice that the rest of the team needs.
If you want your team to be agile and adaptive to the changing marketplace, your leadership needs to demonstrate the same qualities.
In today’s startup industry, technology is constantly evolving. An adaptive leadership style will help your business to respond to the differences in trends and expectations in your industry as they transform.
Leaders need to be ready to make decisions fast and pivot when necessary.
We are already witnessing the transformation of traditional industries such as the automotive industry, which is making strides towards modern and more environmentally friendly products and processes.
While big changes don’t happen overnight, for a business to remain relevant tomorrow, the business leader needs the foresight and willingness to steer the company in the right direction today.
A flexible approach to leadership benefits from a mindful attitude. You need to think about how you’re going to guide your team and how the decisions you make now will affect your business reputation and your customers.
Keeping up with Current Trends
Finally, as a leader in the technology world, you’ll need to be up-to-date with all the trends in your industry. It’s imperative to follow the latest news in your sector, while also keeping an eye on what your competitors are doing for extra guidance.
In a rapidly changing tech environment, tech startups cannot afford to ignore the newest advances in the industry.
Staying ahead of the curve means being among the first to adopt new technologies, development processes, and methodologies that promise to make your business more productive, but for offering top-notch service and products to your audience as well.
Being able to roll out changes and updates quickly will keep you ahead of the competition and keep you top of mind in your customers’ eyes.
Moreover, embracing tools to automate certain repetitive tasks will also boost employee efficiency and keep engagement levels in your company at a high level.
Get Ready for Growth
Developing a successful startup is a complex process that comes with plenty of challenges.
Still, by keeping in mind the five factors above, you will set yourself up for long-term growth and sustainable results.
Use the elements we mentioned above, and you’ll be outshining the competition in no time.
Ashley Wilson is a content creator, writing about business and tech. She has been known to reference movies in casual conversation and enjoys baking homemade treats for her husband and their two felines, Lady and Gaga. You can get in touch with Ashley via Twitter.